Straight answers
Everything prospective members ask about buying groups, membership, suppliers and how IBG works.
A retail buying group combines the purchasing volume of many independent retailers to negotiate supplier pricing, trading terms and rebates that no single store could secure on its own. IBG does this across eight product categories while members keep full ownership and control of their business.
No. IBG has no mandates, quotas or forced programs. You choose what you buy, who you buy from and how you run your store. Membership adds leverage and support, not rules.
Membership benefits scale with what you buy: group-negotiated pricing, supplier rebates where available, access to exclusive brands, and a full support team available to members. Rebates vary by supplier and are offered case by case, not on every brand or product. Because categories and product mix vary so much between stores, we would rather give you real numbers for your business than a generic figure. Talk to the team on (03) 8351 5757 about your actual categories.
There is a membership fee, and it is structured so membership pays for itself through improved pricing, terms and rebates. The exact cost depends on your business type and categories, and the team will give you the numbers upfront before you commit to anything. Call (03) 8351 5757 for details.
Appliances, Technology, Office, Furniture, Homewares, Outdoor, Entertainment, and Toys and Gifts, plus mixed-format and multi-category stores like newsagents and post offices. Support is tailored to the business, not the category.
Yes. There are no forced suppliers and no mandatory purchasing requirements. Members use the IBG supplier network wherever it improves their position and keep any existing relationships they value.
A single login giving members live pricing, stock and ordering across the IBG supplier network, replacing phone tag and manual order forms. It is included with membership.
One trade account with IBG instead of separate accounts with dozens of suppliers. You order across the network through the B2B portal, receive one consolidated statement and make one payment, and IBG settles with the suppliers. That means one credit application, one set of terms and far less admin, and it is available across most suppliers in the network. Trading this way is covered by our credit terms.
No. You can keep your own brand forever. For members who want it, branding or co-branding as Everyday Home Living is available, with a managed national website, marketing and ranging included, but it is completely optional and most members trade under their own brand.
IBG combines national buying power and rebates with hands-on operational support across marketing, IT, category management and advisory, backed by modern systems including the member B2B portal. There are no forced suppliers, no franchise-style rulebook, and the group is led by people who have run independent retail businesses themselves.
IBG is an independent Australian business, led by people who have operated, advised and grown independent retail businesses themselves. It operates retail brands including Cartridge World Australia and New Zealand, and runs Everyday Home Living under licence. IBG is not part of Everyday Retail Group.
Still have questions?
The IBG team will give you a straight answer about whether membership stacks up for your store, on the phone or over email.