Talk to a real person
Call or email, and a real person from the IBG team will get back to you. Whether it is membership, suppliers or a general question, we are happy to help.
- Phone
- (03) 8351 5757
- [email protected]
- Office
- 264/15 Cochranes Road
Moorabbin VIC 3189 - Hours
- Monday to Friday, 9am to 5pm (Melbourne time)
- Members
- B2B ordering portal
- ABN
- 80 678 803 275
Point your question in the right direction
Thinking about membership? The quickest way to a useful answer is a 15-minute call with the team. We will talk through your categories and give you real numbers rather than a generic pitch. If you are ready to go, you can apply for membership in a few minutes, and the FAQs cover the questions prospective members ask most.
A supplier or brand? IBG is always interested in hearing from suppliers who want their products in front of independent retailers across Australia. Start with the become a supplier page, which explains how ranging and central billing work from the supplier side.
Already a member? For live pricing, stock and ordering, the B2B portal is the fastest route. For account, statement or central billing questions, call or email the office and the team will sort it out.
Whichever way you get in touch, you will hear back from a real person, usually within one business day.